Privacy Policy

Effective Date: 1 April 2025

This policy explains how CO Virtual Services collects, uses, and protects your personal information. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

CO Virtual Services is operated by Cara, offering virtual and in-person business support services. If you have any questions about this policy, please contact us at:
Email: covirtualservices@outlook.com
Website: https://covirtualservices.godaddysites.com/

We may collect the following personal data when you interact with us:

• Name
• Email address
• Phone number (if provided) 
• Any other information you provide when contacting us or submitting a form on the website

We may also collect website usage data via tools like Google Analytics to better understand how visitors use our site.

We use your personal data to:

• Respond to your enquiries 
• Deliver services you've requested 
• Keep internal records 
• Improve our services and website
   

We may also send occasional updates or marketing emails, but only if you’ve given explicit consent.

We will never sell or lease your personal information to third parties.

Our legal basis for processing your personal data may include:

• Your consent 
• The need to fulfil a contract 
• Compliance with legal obligations 
• Our legitimate business interests
   

We are committed to keeping your data secure and take reasonable steps to protect it from unauthorised access or disclosure.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you 
• Request correction or deletion of your data 
• Withdraw consent at any time (for example, to opt out of marketing) 
• Request data portability 
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise any of these rights, please contact us at covirtualservices@outlook.com

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